How does the program work?

• For every Egyptian pound you spend in your monthly bill (excluding the sales taxes) whether by making chargeable calls, sending SMS, subscribing to and using value added services (e.g.: Conference calling, Office unlimited, CUG, etc), 1 point will be added automatically to your balance, 0.5 point will be added to your account balance on a monthly basis.

Program Guidelines:

• Qualified customers will be automatically enrolled in Mobinil Business Awards program.
• Monthly SMS will be sent after the issuance of your monthly bill to update you with your current balance.
• To redeem your gift, call customer service number free from your mobile.
• You can redeem the gifts with value less than 100,000 points from Mobinil customer center.
• You can redeem the Water dispenser by calling customer service.
• The requested gift will be delivered to your company premises within 3 weeks from the request date.
• A copy of the personal ID should be provided upon receiving the gift.

Terms and Conditions:

• Point Accumulation
  • The accumulated points expire after 2 years from earning date.
  • There is no ceiling for accumulating points; you can accumulate as many points as possible.


• Checking your points balance:
  • Call 900 free from your mobile
  • Call #123#


• Points Redemption
  • You can redeem any gift from the catalog if your point balance equals or exceeds the number of points allocated to that gift.
  • After redemption the number of points allocated to the gift will be automatically deducted from your balance.
  • Points accumulated can not be redeemed for cash or any other items not listed in this catalog.
  • All gift items offered in this catalog are subject to availability.
  • All gift items will include a warranty certificate for maintenance purpose.
  • In case of migration to prepaid card (ALO), redeem all the points in your balance before migration.


• Disclaimer
  • Accumulation of points will cease in case of line suspension.
  • Redemption of points will not be applied in case of due bills.
  • Accumulated points will expire in case of line deactivation.
  • The gift visuals contained herein are for guidance only and actual products may vary from those shown in this catalogue in terms of brand, color, etc...
  • In case any item is unavailable for any reason Mobinil reserves the right to change products’ specifications or to supply an alternative item of similar monetary value.
  • Mobinil reserves the right to change the terms and conditions of Mobinil Business Awards program without prior notice. It may also introduce supplementary rules relating to new program partners or promotions from time to time.


• Transfer of points
  • Points are non- transferable or sold to other customer.


• Termination
  • Mobinil reserve the right to terminate the Business Awards program if the customer is no longer qualified to the program or the terms and conditions were violated or in case of migration to prepaid card (ALO).