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Loyalty Programs |
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We have designed the "Star Awards" program to express our gratitude for
Mobinil's top customers and to reward them for their loyalty. Through this
program we are offering our customers a wide selection of valuable gifts that
they can redeem with points they collect.
Customers who fit the eligibility criteria described in the program's
Terms and Conditions will be automatically enrolled in the program.
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Press on the gift corresponding to your number of points.
For Star Awards Gifts availability
Press here.
For Mobile Phones Gifts, Press Here.
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| Star
Awards Gifts
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Get the Gift you want from Mobinil Shops
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Now from Star Awards, you can get mobile phones, accessories, laptops, USB
modems and other items available at
Mobinil Shops with the points you accumulated in the "Star Awards"
Program.
Not earned enough points to get the gift you really want? Now visit your
nearest Mobinil Shop, choose the gift and pay the difference.
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| How
to Collect Points
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For every Egyptian pound you spend with Mobinil, one point will be
automatically added to your points' balance.
If you are a First Class Platinumcustomer or if your mobile number
starts with 012- 21 and you have been a Mobinil customer prior to January
2001, you will be able to collect 1.25 points for every Egyptian Pound
spent on your bill (excluding taxes).
For information about your points balance
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You will receive an automatic monthly SMS after the issuance of your monthly
bill with your new points' balance.
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Dial #123# from your mobile free of charge to receive an SMS with your points
balance.
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Call 900 free of charge to listen to your points balance.
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More Partners, More Gifts |
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NOW with Star Awards program you can enjoy a wide range of gifts through our Partners, just collect points and redeem them with any gift of your choice that match your everyday needs.
Rizkalla stores, choose the gift you like, and redeem it with your points.
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How to Redeem:
- Call your Customer Service number to select the voucher amount and the partner’s store you want to redeem from.
- You will receive an SMS on your mobile with the voucher number.
- Visit the partner’s store and select any gift.
- Present to the cashier the SMS that includes the voucher number.
- If the gift’s price exceeds the voucher amount, you can pay the difference.
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Welcome to the world of Exclusivity where you will benefit from unique
privileges from mobinil as well as special treatment from the most selected
places in Egypt.
Mobinil First Class Platinum and First Class Gold loyalty program is our
special way of thanking you for being a valued customer, we offer you an
exclusive bouquet of privileges tailored to suit your personal preferences.
For full details about your benefits, please select your membership type:
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Eligibility rules apply for registration in the program.
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If there's more than one Mobinil Star line in your household, it's
ideal to connect to "Family & Friends" program.
Join the "Family & Friends" program now FREE and enjoy the following:
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Between two and five people can group together on just one
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Up to 200 lifetime FREE minutes between your group members each
month. |
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Additional lines to your groups at any time with a connection fee
of only EGP 50 installed over two months. |
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The convenience of receiving only one bill per month for all group
members. |
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