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Contact Us

The Egyptian Company for Mobile Services (Mobinil)

Nile City Building

2005C, Cornishe El-Nil, Ramlet Boulaq.
Cairo, Egypt.
Postal Code: 11221

Customer Service- Personal

110 from your Mobinil line.
16110 from any line*.

Customer Service – Business

250 from your Mobinil line.
16250 from any line.

*For existing customers seeking general information or requesting to add a service, please contact 110 from your Mobinil line or 012-2320-2110 from any line or 01223202020 while roaming .

Things to remember while roaming

  • To call home or any other country, type the international access code and the country code along with the telephone number. You need to add +2 for all calls to Egypt.
  • For example: +2 012-XXX XXXX for dialing a Mobinil number +2 02X-XXX XXXX for dialing a land line.
  • When roaming you pay for SMS sent and both making/receiving calls.
  • Mobinil customer care number is +2 01223202020.


Egypt – Cairo (Head Office)

Address: 77 Misr – Helwan Agricultural Road, Maadi 11431 Cairo - Egypt.

Telephone: + (202) 2768 65 00 or 16333

Fax: + (202) 2768 65 55E

mail: info@mail.link.net

Egypt – Alexandria

Address: 37 D Ismail Serry St., Alexandria - Egypt

Telephone: + (203) 4262611/ 12

Fax: + (203) 4262613

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