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Payment Facilities

Payment through Scratch Cards

Cash and Credit Payment

  • Cash / Credit Payment
  • Cheque Payment

Direct Debit Payment*

  • The Hong Kong and Shanghai Banking Corporation (HSBC)
  • CITI bank
  • Visa
  • American Express
  • Diners Club

*A written agreement between Mobinil and your company is mandatory

Business Cash Collection Service

Corporate Cash Collection

Mobinil business accounts can have their monthly bills collected in cash from their premises.

Business Cash Collection is a free service for all business accounts through First Service. The service is available nationwide for full or partial bill payments. Your company’s authorized person can call 555 free of charge from any Mobinil line to set for a collection appointment.

Collection Visits Time Frame:

  • Cairo: 24 hours.
  • Alexandria, Delta, Canal, Sharm El Sheikh,Hurghada & Marsa- Matroh: 48 hours.
  • Upper Egypt, Sinai & Red Sea: 72 hours.

E-Payment

E-Payment

Pay your Mobinil monthly bills online at the comfort of your home or office.

The E-payment service is currently available for all credit cards issued in Egypt by Egyptian local banks (Visa or MasterCard).

  • E-payment is done in collaboration with the National Bank of Egypt (NBE)*
  • This service is available for all postpaid customers (Mobinil Star and Mobinil Business)
  • The cost of using this service is EGP 3 per transaction.

*You do not need to be a member of NBE Bank to benefit from this service.

E-bill

View your bills and analyze your call patterns online with E-Bill before receiving the printed version by mail. You can print a copy of your E-bill and pay your balance at any Mobinil shop any time during the month.

With E-bill subscription you can access your:

  • Invoices: View your monthly bill with a maximum of three previous months
  • Bill Breakdown: A detailed breakdown for each mobile line under your account
  • Itemized Bill: If you receive itemized bills, this service gives you a view of your latest bill(s)
  • Call Statistics*: generates different types of call statistics and reports. For example you can create a table to show how many calls are made to a specific number during a specific time

* Only the contact person authorized by your company can view all calls made through the company’s mobile lines.

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